This policy explains what information we collect when you use this website or request our services, and how we protect it.
📥 Information we collect
Your name, mobile number, email, and shipment details (origin, destination, type and volume) when you submit a form or contact us on WhatsApp.
⚙️ How we use it
To prepare quotes and contact you about your request.
To carry out the shipment, customs clearance and delivery.
To issue invoices and meet legal obligations.
🔒 Sharing and protection
We share shipment data only with carriers, customs brokers and agents needed to deliver your shipment. We never sell your data. Access is limited to our staff and it is stored securely.
📄 Terms of service
Quotes are confirmed after the survey and valid for the period stated.
Prohibited and restricted items follow Saudi and destination-country regulations.
Insurance is optional and covers the declared value per the policy terms.
For any privacy request, contact info@almellahshipping.com.